Current vacancies

Gateway Operations Engineer

Gateway Operations Engineer | Canberra

20 July 2020 |

Our Secure Mobility Business Unit has an exciting opportunity for one of our people to join their team as a Gateway Operations Engineer.

About the role

You will be working as a member of a small team overseeing the day-to-day operations of multiple secure gateways in a highly available environment. This role incorporates both system administration and network engineering so your ability to understand both will be fundamental to your success.

You will be identifying and troubleshooting system and networking problems to aid in the reliability and performance expected by customers. We will need you to contribute to the integration of auditing and monitoring systems to improve the supportability of gateway environments.

We don’t do the everyday and we do things that are different. We tailor our approach to our unique client needs so you will work across our integrated team of technical and non-technical people to achieve the best outcome. You will also be required to be work a rotating on call roster to ensure our clients support needs are exceeded.

You’ll work collaboratively with the build, and managed services team, to ensure that our products are fit for service, and our clients are happy.

Who are you?

  • You are a team player. You thrive on diagnosing and troubleshooting complex systems with many moving parts.
  • You have hands-on IT operations experience covering skills in Linux systems administration, network administration, certificate management, virtualisation technologies, licence management, and information security best practice
  • You like to develop solutions and integrate technology
  • Experience or good knowledge of change management and ITIL functions
  • You have great communication skills and the ability to build relationships with our internal partners and clients.
  • You have an active AGSVA NV2 security clearance

Apply now

For more information, please speak with Kirsty Spence, People Operations Partner on 0477684479 or via email:

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