Product Support Specialist

Current Vacancies

Product Support Specialist

19 June 2024 |

About the Role

The Integration Engineer plays an active role in the development and delivery of Penten’s products and projects. Reporting to the Head of Electronic Warfare (EW) Products, this role is responsible for both supporting the design and integration of cutting-edge electronic warfare products, and for the delivery of electronic warfare services for our clients. Specifically, this role will:

  • Work as part of a cross-functional team to develop integrated solutions for our EW product suite and other related projects.
  • Analyse business and client requirements to support product design and systems engineering activities
  • Examine operational concepts and use cases to enhance product usability, quality and functionality.
  • Contribute to the delivery of electronic warfare services and products for our clients, through the provision of both integrated subject matter expertise on our products and in conducting project activities with clients.
  • Write comprehensive documentation to facilitate seamless deployment and ongoing support of product solutions.

Skills & Experience

  • Exceptional understanding of radiofrequency principles, communications technologies and electronic warfare concepts.
  • Demonstrated experience operating effectively in diverse and multi-disciplinary teams.
  • Ability to clearly communicate highly technical and complex concepts to technical and non-technical people.
  • Strong organisational and time management skills with the ability to prioritise and work on multiple projects concurrently.
  • Critical thinking and ability to learn new concepts and analyse and solve complex issues across various operational and client use cases.

Be Your Best You at Penten

Penten is a proud equal employment workplace committed to fostering a diverse, equitable and inclusive environment, reflective of the community in which we live, work and play. Penten’s focus on inclusion, well-being and flexible working arrangements means everyone, regardless of their background, can be their best both inside and outside the office.

As a national leader in cyber technology, we believe diversity of experience, identity, background, perspective and expression is key to building the best team, products and company. It’s the actions we take every day that make the difference and we are continuously working on increasing diversity, inclusivity and belonging in all areas of our business.

How to Apply

To help us achieve our mission to protect those who protect us, click on the ‘Apply Now‘ button below. So we can assess your suitability, please provide the following:

  • Resume
  • Cover letter
  • Clearly outline your Australian citizenship

Please note this position requires you to be an Australian Citizen with a government security clearance at the NV1 level or higher.

Should you require any adjustments throughout the recruitment process, please let us know by emailing for a confidential discussion.

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